Lassen Community College: Information Technology Specialist III
Position Information:
Position Title: Information Technology Specialist III
Position Type: Staff
First Review Date: 07/15/2025
Department: Management Information Systems
Months of Employment: 12
Salary: $68,734.10 – $101,822.99
Job Category: Classified
Summary:
Performs a complete range of one-on-one and small group instruction, help, and
troubleshooting on common to advanced microcomputer and software problems
used for administration, education, and libraries. Performs a wide variety of
complicated diagnostic inspections and repair on standalone and networked
microcomputer hardware and software for administration, education, and libraries.
Installs, maintains and troubleshoots computer networks, including those for libraries.
Supplemental Education and Experience:
Two years of college-level course work in microcomputer hardware and software
components, microcomputer operating systems and data communications software,
supplemented by 2 years of related experience. Alternatively, one year of collegelevel
course work in the same areas and four years of additional job training or
experience. Additional experience may substitute for higher education.
Essential Duties and Responsibilities:
Depending on the area of concentration, incumbents are expected to perform some,
not all, of the following duties:
- Receives and responds to calls and personal inquiries regarding questions and
problems with usage of advanced personal computer software and input and output
of documents, data, and telecommunications to and from computer hardware.
Examples of software include, but are not limited to education industry special
programs, accounting systems, HRIS, word processing, spreadsheets, graphics,
desktop publishing, bibliographic search, internet, electronic mail, special productivity
tools, and teaching tools. - Documents help desk calls and assigns questions and solutions to a predetermined
index that is accessible by others. - In small group settings or on a one-to-one basis, instructs and illustrates the use of
a variety of business and educational software such as learning tools, word
processing, spreadsheet, data bases, and graphics. Concentrates on advanced
software. - Provides and monitors security for the local and wide-area networks and related
software. - Troubleshoot networks by identifying problems, asking questions of users,
determining and implementing appropriate resolution. - Participates in planning and design of network systems under the supervision and
approval of the Network Manager or Analyst. Provides other ancillary support to
network system and installation staff as requested. - Installs, tests and maintains both networked and stand-alone personal computer
systems. Installs and configures operating system software, including DOS and
Windows, and adjusts to suit user needs. Reconfigures and relocates computer
equipment as needed. Understands and uses diagnostic tools and software for
personal computer problem determination. - Installs, tests and maintains copper and fiber optic computer cabling systems to
support networked computer systems on campus and satellite sites. Establishes and
maintains records of computer cable paths utilizing campus floor plans. - Performs other duties as assigned that support the overall objective of the position.
Diversity Statement:
All employees must have an equity – minded focus, responsiveness, and sensitivity
to and understanding of the diverse academic, socioeconomic, cultural, disability,
gender identity, sexual orientation, and ethnic backgrounds of community college
students, including those with physical or learning disabilities as it relates to
differences in learning styles; and successfully foster and support an inclusive
educational and employment environment.
Knowledge and Skills:
Requires advanced technical knowledge of personal computer operations, including
the relationship and usage of various input and output components, business and
education support software, and terminology. Requires a working knowledge of
network operations, security, and data communications cabling. Must understand the
protocols and procedures for setting up new equipment, troubleshooting and
performing routine maintenance. Requires sufficient communication skills to conduct
small group and individual instruction and technical assistance on the use and
application of PC-based software, internet, and connectivity software; small group
instruction on common software.
Abilities:
Must be able to perform all of the relevant duties of the position with minimal
supervision. Must be able to operate a variety of computer terminals, printers, and
peripheral equipment. Requires the ability to analyze a variety of technical problems
and to develop and apply appropriate solutions, including those involving
connections between computers. Must be able to read, understand and apply
information from technical manuals. Must be able to deliver instruction to small
groups. Must be able to prioritize work in order to meet deadlines and maintain
schedules.
Desirable Qualifications Physical Demands:
Position involves light to medium walking, standing, stooping carrying and lifting of lightweight materials (under 25 pounds). Requires visual acuity to read numbers,
letters, and images; depth perception; hand and finger dexterity to use a keyboard,
and hand-eye coordination. Requires speaking and hearing ability sufficient to hear
over phone and carry on routine conversations.
Salary Grade 25
Min Salary $68,734.10
Max Salary $101,822.99
Posting Detail Information
Number of Vacancies 1
Desired Start Date 09/01/2025
Position End Date (if temporary)
Open Date 07/15/2025
Close Date 07/29/2025
Open Until Filled No
Special Instructions:
Summary For questions about this position or the application process, please contact Codi
Mortell in Human Resources at 530.257.6181 ext. 8923 or
[email protected]
Documents Needed to Apply:
Required Documents
1. Resume
2.Cover Letter
3. Transcripts
Optional Documents
1. Letter of Recommendation
2. Transcripts (2)
3. Transcripts (3)
4. Letter of Recommendation (2)
5. Letter of Recommendation (3)
Click here to apply. https://lassencollege.peopleadmin.com/postings/745
