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HomeJob AnnouncementsJob Announcement: Lassen Family Services, Inc.: CASA Program Clerk

Job Announcement: Lassen Family Services, Inc.: CASA Program Clerk

Lassen Family Services, Inc.: CASA Program Clerk

Job Description: Under the general supervision of the CASA Program Manager, performs a variety of tasks associated with the day-to-day operations of the Court Appointed Special Advocate (CASA) Program.  This individual is responsible for ensuring compliance with local, state, and National CASA requirements. 

Reports to:  CASA Program Manager, Executive Director

Job Classification:  Non-Exempt, Non-Supervisory

Essential Duties and Responsibilities May Include:

  • Assists in all aspects of volunteer recruitment, screening, training, retention, evaluation, and recognition/appreciation.
  • Assists in case management and supervision of CASA volunteers as required by local, state, and national standards.
  • Assists in providing ongoing professional, support, and guidance, to volunteers as needed and when requested.
  • Assists with assigning CASA volunteers to appropriate cases.
  • Maintains accurate and current case files according to local, state, and national standards.
  • Maintains accurate case and volunteer files.
  • Requests case information and discovery from community agencies.
  • Accompanies CASA volunteers to court proceedings, as needed.
  • Monitors court dates and deadlines for attendance and timely report submission.
  • Develops and assists with fundraising strategies and techniques.
  • Represents the CASA Program by participating in community outreach events and promoting program awareness through a variety of methods including presentations.
  • Compiles and maintains statistical information as required by local, state, and national standards.
  • Ensures reports, court documents, and correspondence are filed and distributed to appropriate staff/volunteer(s) in a professional, and timely manner.
  • Maintains accurate records of court hearings.
  • Delivers exemplary professionalism to all parties related to or inquiring about the CASA Program.
  • Maintains open/closed case and volunteer files utilizing local, state, and national standards.
  • Assists in identifying and referring CASA volunteers to appropriate community resource agencies.
  • Develops, revises, and updates documents and forms as needed/or requested.
  • Attends training and staff meetings.
  • Performs other duties as assigned.

Skills and Abilities:

  • Ability to prepare and maintain accurate written records and reports.
  • Ability to prioritize and adapt to changing priorities.
  • Strong organization skills.
  • Ability to work within the confines of confidentiality and ensure professional boundaries are maintained.
  • Ability to pay attention to detail.
  • Ability to identify problem areas within the scope of the position, find solutions, and follow-up to ensure completion.
  • Ability to establish positive, effective, and cooperative working relationships and use good judgment, initiative, and resourcefulness when dealing with other employees, volunteers, organizations, and the public.
  • Ability to effectively communicate, understand instructions, and follow directions.
  • Ability to work independently and manage time effectively.
  • Ability to be flexible, cooperative, and dependable.
  • Ability to work as a team member.
  • Ability to communicate clearly and concisely.
  • Ability to demonstrate sensitivity to issues surrounding abuse.
  • Ability to communicate with persons from a variety of socio-economic, cultural, and ethnic backgrounds.
  • Ability to work in accordance with and promote Lassen Family Services’ policies, procedures, and mission.

Knowledge of:

  • Court Appointed Special Advocates (CASA) Program
  • Community organizations that provide social services and support.
  • Cultural competency and application.
  • Teamwork and application.
  • Grant compliance procedures and reports.
  • Trauma-Informed Care.
  • Training methods and applications.
  • Office equipment including faxes, copiers, computers, printers, telephones, etc.
  • Windows based office technologies including Word, Excel, PowerPoint, and Adobe.

Training/Experience/Education: Any combination of training, experience and education which would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be completion of National CASA or California CASA training. Possession of an associate degree in human services, social work, or similar field is preferred. 

Typical Physical Requirements: (Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements): Sits for extended periods; frequently stands, walks, stoops, kneels, and crouches to pick-up and or move objects, may occasionally lift and/or move objects weighting up to 25 pounds; and normal manual dexterity and eye-hand coordination.

Typical Working Conditions: Work may be performed in a variety of environments including court,  Lassen Family Services business office, shelter, and other community organizations; may require frequent driving to different locations and sites throughout the service area; frequent contact and communication with other staff, the public, participants, and representatives of other agencies; work hours may be variable and outside the normal 8 am to 5 pm workday to meet the requirements of the position; incumbents are expected to be available on stand-by for crisis intervention responses at any time during specifically assigned time periods.

Special Requirements:

  • Possession of a valid California Driver’s License and insurance with acceptable DMV Record.
  • Acceptable State, FBI and CACI criminal background check.
  • Possession of, or ability to obtain, CPR certification.
  • Successful completion of National CASA or California CASA Training.
  • Successful completion of Crisis Intervention Peer Counseling training. 

Posted: November 28th, 2022
Closes: Open until filled
Starting Pay: Full-Time $17 
In Person Application: 1306 Riverside Drive, M-F between 9-5.
Send Resume To:[email protected]

Must submit:

  1. cover letter
  2. resume
  3. application

Incomplete applications will not be considered.

To apply for any of the job listings, please follow the directions:

Download and complete the LFS Employment Application from https://lassenfamilyservices.org/employment-opportunities/

Submit your resume and application via email to [email protected] or in person at 1306 Riverside Drive, Susanville, California, 96130. Monday through Friday 9:00 – 5:00p.m.

Marshel Couso
Marshel Cousohttp://www.susanvillestuff.com
SusanvilleStuff Owner/Publisher
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