Susanville Indian Rancheria: Social Services Specialist
OPENING DATE OF ANNOUNCEMENT: October 9, 2025
CLOSING DATE OF ANNOUNCEMENT: October 17, 2025
POSITION TITLE: Social Services Specialist
SUPERVISES: None
STARTING SALARY: $25.34
GRADE: 12
FLSA STATUS: Non-Exempt
NUMBER OF POSITIONS: 1
STATUS: Permanent
HOURS: Full Time
BENEFITS: Highly competitive package *See below
SUBJECT TO P.L. 101-630: Yes
This position is grant funded. Continued employment is contingent upon renewed grant funding.
GENERAL STATEMENT OF RESPONSIBILITIES:
Under the general direction of the ICWA/Social Services Director, he/she will be responsible for assisting in the overall duties of Tribal Social Services. This individual will strive to meet the unique needs of the tribal community against economic, social, and environmental challenges by providing supportive services to Native American families to promote, member services, emergency and energy assistance, family preservation and domestic violence prevention.
SPECIFIC AREAS OF RESPONSIBILITIES:
•Provides intake services for each client receiving assistance in the Social Services programs.
•Assess available community resources and other factors for planning and referral; ensuring an appropriate service delivery plan is in place.
•Assists in the development and maintenance of a Direct Referral System that will identify and establish community resources to meet the needs of the Native American individuals
and families that are served to prevent a duplication of services and to promote effective use of resources.
•May refer clients to appropriate community resources as identified during the in-take interview, utilizing a Direct Referral System. Advocates and assists clients in obtaining stated services.
•Explains program rules, regulations, and procedures; assists clients in completing required forms and in gathering necessary documentation to receive services.
•Assists in the intake and coordination of the tribe’s Member Services (Burial Assistance, Disaster Assistance, Domestic Violence Assistance, Donation Requests, Tribal Member Assistance Requests, LIHEAP, etc.); tracks the expenditure of Member Services through excel or other spreadsheets.
•Confers with other department professionals and supervisors regarding cases and assists in the scheduling of appointments for identified services.
•Provides children and families with informational counseling services or Domestic Violence services in conjunction with federal, state, tribal, and other child/family organizations.
•Prepares complete and accurate case notes, writes correspondence, reports, and other written materials, to include statistical reports and data.
•Provides on-going support for case management services that include, but is not limited to, transportation of clients, accompaniment on home visit appointments and court or tribally ordered supervised visitation services.
•Assists in the development and presentation of workshops for at-risk families, children, and others in need of social services in conjunction with other local child/family agencies.
•Assists the ICWA Committee and Tribal Elders Circle with services as requested.
•Other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
A. A personal commitment to promote self-sufficiency for individuals, families, and communities.
B. Demonstrate ability to prepare and present clear and concise correspondence, recordkeeping, and documentation.
C. Self-confidence, assertiveness, perseverance, initiative, and adaptability.
D. The ability to be objective.
E. The ability to see the entire family as a client.
F. The ability to work with professionals in other disciplines.
G. Strong personal ethics to both respect and protect the rights of clients.
H. A commitment to Native American children and families.
I. Familiar with Native American assistance programs.
J. Familiar with Native American culture
MINIMUM QUALIFICATIONS:
1. Must have a high school diploma or equivalent from an accredited high school.
2. Must have a valid California driver’s license or license from current residence state.
3. Must pass P.L. 101-630 background check OR pre-employment background check.
4. Must pass a pre-employment drug test.
5. Must have a valid CPR card or be able to obtain one within ninety (90) days of hire.
6. An Associate’s of Arts Degree in Social Services is Preferred.
7. Must have three (3) to five (5) years of experience in social work or a related field.
8. Must have familiarity with office equipment, telephone, computer, copy and fax machines.
9. Must have knowledge of Microsoft Office Suite.
10. Crisis Intervention and Domestic Violence Certification or able to obtain within ninety (90) days of hire.
WORKPLACE ENVIRONMENT:
PHYSICAL SAFETY: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items, driving an automobile, etc. No special physical demands are required to perform the work.
WORKING ENVIRONMENT: Regular exposure to favorable conditions such as those found in a normal office
PERFORMANCE EXPECTATIONS:
•
Uphold all principles of confidentiality.
•Adhere to all professional and ethical behavior standards.
•Interact in an honest, trustworthy and respectful manner with employees, visitors and vendors.
•Participate in departmental staff meetings, quality management activities, cultural and educational programs.
•Comply with policies and procedures.
•Display respect and understanding of Susanville Indian Rancheria’s traditions and values.
•The way the employee relates to fellow employees, customers and visitors is considered parallel in importance to technical knowledge and ability.
•Any attitude or behavior that will tarnish the name or reputation of the Susanville Indian Rancheria will not be tolerated and is subject to disciplinary action.
PREFERENCE POLICY:
1st Preference: Enrolled member of a Federally Recognized Tribe.
2nd Preference: Documented proof of Veteran Status, i.e. DD-214, Veterans Benefit Card.
3rd Preference: All other applicants.
SIR BENEFITS PACKAGE:
The Susanville Indian Rancheria offers its full-time employees a highly competitive benefits package, including: annual cost-of-living increases; eligibility for annual merit increases; sixteen paid holidays; thirteen days paid sick leave; up to twenty-six days paid annual leave (depending on length of service); maternity leave; paternity leave; affordable group health, dental, vision, and life insurance; and 401(k) retirement plan.
HOW TO APPLY AND APPLICATION REQUIREMENTS:
All applicants are required to submit a Susanville Indian Rancheria/ Lassen Indian Health Center application. Applications can be found on our website at: www.sir-nsn.gov/human-resources/ (SIR – LIHC – Gaming Commission Application for Employment P.L. 101-630 Requirements) or picked up at 745 Joaquin Street, Susanville, CA. Resumes in addition to the Application is encouraged but not mandatory.
Only complete applications will be considered. For your application to be considered complete you must attach the following:
- Completed Susanville Indian Rancheria/Lassen Indian Health Center Application.
- Copy of your High School Diploma And/Or College Degree or transcripts
documenting your graduation or completion of your Degree. - Copy of your valid Driver’s License.
- Copy of any other certifications required.
- Copy of Tribal Card, if claiming Indian Preference.
- Copy of DD214 or other proof of Veteran status, if claiming Veteran’s Preference.
- In additional we encourage you to provide a statement on how you meet each Minimum and Additional Qualifications and Knowledge, Skills, and Abilities.
Complete applications can be dropped off in person to the Human Resources Office at 745 Joaquin Street, Susanville, California, Monday through Friday from 8:00 am to 5:00 pm. They may also be emailed to [email protected] or faxed to 530-251-1895 or mailed to the above address. All applications must be received by 5:00 pm Pacific Standard Time on the closing date of the announcement.
