Lassen Municipal Utility District is launching a new program today, aimed at bringing the utility’s customers up to the minute information on power outage and dangerous conditions.
LMUD’s Energy Services Manager Theresa Phillips explains how the new system works, and how you can sign up for alerts:
Smart phones, tablets, laptops, mobile devices – today’s consumers want information and they want in now.
In an effort to keep up with the demand for timely and meaningful information, Lassen Municipal Utility District is happy to announce our new text alert outage information system.
The system is designed to alert LMUD customers to important information regarding outages in our service territory.
Whether it’s a planned outage needed to perform upgrades on the system, or an unexpected interruption, customers who sign-up for the text alert system will be given as much information as possible.
It’s easy to sign-up; there are just a few simple steps. First you’ll need a text-capable mobile phone (97% of all mobile phones in the U.S have texting capabilities.) All you have to do is text the word LMUD to the number 69302.
You’ll then receive two text messages, the first will read, “LMUD: Welcome! Msg&Data rates may apply. Up to 3msg/mo of outage alert. Reply HELP for help. Reply STOP to cancel.” The second message will read, “LMUD: Thank you for signing up for automated information. You’ll be notified in case of a major outage.”
The system will only send out a message when there is of a major system-wide outage – you will not receive information on outages that affect a small number of customers. We will strive to limit the number of text messages we send per month. However, during the winter months when outages are more likely, you may receive more than usual.
If at any time you wish to end your subscription to the text alert system, just text the word STOP to 69302.
Our staff is happy to help you walk through the steps – you can call us at 257-4174, Monday through Friday, 8:30am to 4:30pm. Or stop by our business office at 65 S. Roop.
The text alert system will not take the place of regular news releases or outage updates. For complete outage information you can visit our web site, lmud.org, and click on the outage information link on the left hand side of the home page.
If you do experience an interruption in power, please call our customer service line, 257-4174 to report your situation – this line in manned 24 hours a day 7 days a week.