Pacific Gas and Electric Company is hosting a mobile customer help center in Greenville where customers can get in-person answers to questions about obtaining power while rebuilding structures after the Dixie Fire.
The mobile help center will be in the parking lot of Evergreen Market, 429 Crescent St., in Greenville on October 4th from 10:00a.m. until 1:00p.m., weather permitting.
Staff can answer questions and provide information on reestablishing energy services for rebuilt homes and businesses.
PG&E representatives can walk customers through the process of getting temporary and permanent power, as well as ask questions about tree removals.
The company urges customers to apply for electric service when obtaining building permits from the county building departments when rebuilding or needing temporary power at a property. Applying for electric service is not part of the county’s application process nor is it automatic.
For eligible customers impacted by a wildfire, there are no fees for PG&E to connect and disconnect temporary electric lines until a permanent electric meter is installed.
Customers impacted by wildfires who are going to rebuild or have questions are urged to contact PG&E early and apply for temporary power by visiting www.pge.com/cco or email firstname.lastname@example.org.