Pacific Gas and Electric Company is hosting a mobile customer help center next Tuesday in Greenville, where customers can get in-person answers to questions about obtaining power while rebuilding structures after the Dixie Fire.
The mobile help center will be at Greenville Junior-Senior High School’s parking lot along Crescent Street on June 28th from 10:00a.m. to 2:00p.m., weather permitting.
Staff can answer questions and provide information on re-establishing energy services for rebuilt homes and businesses.
PG&E representatives can walk customers through the process of getting temporary and permanent power, as well as ask questions about tree removals.
PG&E urges customers to apply for electric service after obtaining building permits from the county building departments when rebuilding or needing temporary power at a property.
Applying for electric service is not part of the county’s application process nor is it automatic.
For eligible customers impacted by a wildfire, PG&E will connect and disconnect temporary electric service at no cost until a permanent electric meter is installed.
Customers impacted by wildfires who are going to rebuild or have questions are urged to contact PG&E early and apply for temporary power by visiting www.pge.com/cco or email [email protected].
