Updated 9:24a.m.
The City Public Works Department’s latest update on the failure of well Number 3.
“We regret to inform you that an equipment failure has occurred with the City’s largest well, which serves as the primary source of irrigation water for summer usage. As a result, we are currently relying on our backup well, albeit with a smaller pumping capacity.”
“Given the circumstances, the City’s utmost concern revolves around ensuring an adequate water supply for fire suppression purposes. Maintaining a sufficient volume of water in storage is critical to enhance the fire safety measures in Susanville.”
“Considering this situation, we kindly request the cooperation of all Susanville residents in reducing their outdoor watering activities by 25%. By collectively adhering to this measure, we aim to minimize water consumption and prioritize the preservation of our limited resources to maximize the city’s fire safety preparedness.”
5:24a.m.
Early Saturday morning the City of Susanville Public Works Department issued a message asking that all Susanville residents and businesses immediately conserve water due to critical infrastructure issues currently affecting our water system.
“These issues have significantly impacted the City’s ability to maintain an adequate water supply throughout the system. Community-wide conservation efforts are critical to help preserve water availability, maintain system pressure, and ensure reliable service for residents, businesses, and emergency services, including fire protection.”
City crews are actively working to address the problem and restore normal operations as quickly and safely as possible. Until repairs are completed and storage levels recover, we ask all customers to limit all non-essential water use.
Please conserve water by:
- Limiting outdoor irrigation and lawn watering
- Avoiding washing vehicles, driveways, and sidewalks
- Postponing non-essential water use
- Reducing overall household water consumption whenever possible
Your cooperation will help the City maintain adequate water supply and system stability during this critical period.
“We appreciate the public’s patience, cooperation, and understanding while repairs are underway. Additional updates will be provided as information becomes available.”
