This week is National Public Safety Telecommunicators Week and Lassen County Sheriff Dean Growdon took time Monday to thank the dispatchers who work in the Lassen County Sheriff’s Office 9-1-1 center, the Susanville Area CHP Dispatch Center and the Susanville Interagency Fire Center, providing critical services to people in our region.
“The work of a 9-1-1 dispatcher is not easy,” said Sheriff Growdon, “and these professionals know, all too well, how critical it is to remain calm, cool, and collected when dealing with an ever-changing situation or a potential life or death crisis. They work around the clock to ensure they can send the appropriate help when it is needed most.”
“Please join me in recognizing the efforts of our local and regional 9-1-1 dispatchers,” Growdon continued, explaining that these men and women often work holidays, anniversaries, birthdays, etc. to help keep our communities safe. They handle hundreds of 9-1-1 calls each day, and almost every one of them requires them to listen to an anxious caller. They take in all of the critical information, and pass it on to responding emergency services personnel.
National Public Safety Telecommunicators Week was established in recognition of this special group of people who show care and compassion while performing very challenging duties.